Animals will be delivered by a USDA-licensed pet transporter on the next available route via door-to-door ground transport. Routes are nationwide and occur once or twice a month. Before purchasing, please bear in mind that we cannot provide a delivery date until our transporter does. While we will try to get your baby to you as soon as possible, not all routes travel through every state.
Delivery estimates are not guaranteed, as factors such as traffic, construction and weather conditions can affect actual delivery dates/times. Actual delivery can occur at any time, day or night. Buyers will be updated with delivery estimate changes, and drivers will contact the buyer directly by the phone number disclosed on our application when they are upon approach. Buyer or authorized receiver must meet with the drivers within 15 minutes of arrival, show government-issued photo ID and sign all accompanying forms (USDA Transfer Form and Dragonstone Ranch contract). Failure to comply to these terms will result in the transporter leaving with the animals.
The buyer may then choose to have the animals redelivered at the buyer’s expense, schedule a pickup at Dragonstone Ranch (daily boarding fees apply), or cancel the sale. A cancellation of the sale will result in forfeiture of all deposits, shipping fees and vet fees, and another shipping fee will be charged to transport the animals back to the seller. Any remaining balance after a 50% restocking fee of the original purchase price will be refunded to the buyer if the sale is canceled. Remember, “ready by” dates are only approximations and are never guaranteed, as the animal must be a healthy weight and thriving independent of its parents before going to their new home.
TRANSPORT DEPOSIT: A nonrefundable deposit of $100 is required to book hedgehog or sugar glider transport with a multi-stop transporter. Private transporters or multi-stop transports of larger animals will require a larger deposit (up to 50-100% of the transport fee).
HEALTH CERTIFICATE: Health certificates are required for interstate transport of all animals except hedgehogs and sugar gliders. A fee of $100 per certificate (includes 1 animal, then $50 per additional animal) will be added to your total for a physical examination and health certificate completed by a licensed veterinarian.
PLEASE NOTE: It is known that transport can be stressful on animals. The buyer must understand that Exotics Paradise has no control over what happens to the animal during transport. It is the buyer’s responsibility to insure any animal throughout transport, if desired. We prefer all our buyers to pick up their new pets from us in person. However, if the buyer still wishes to choose this transport option, We strive to ensure that every pet travels safely and comfortably by working with experienced pet-transport partners. We carefully coordinate the delivery process to provide a smooth and reliable experience for both our clients and their pets.
Transport Fees
All transport fees include travel carrier, food, and supplies for bedding changes. Additional carriers going to the same address will be discounted. The following transport prices are estimates. Final prices are dependent on the transporter used and will be confirmed once transport is booked.
Hedgehogs: $200 for a crate of up to 3 baby hedgehogs (or 2 adults). $100 for each additional crate going to the same address. We will provide a shipping container with bedding and food free of charge. *Some transporters will be increasing their fee to $250.
Sugar gliders: $200 for a cage of up to 3 adult gliders or 4 babies, plus $25 for the cost of the transport cage that is yours to keep. $100 transport fee for each additional cage going to the same address. *Some transporters will be increasing their fee to $250.
Lemurs: $1.50/mile. Lemurs can only be transported to Within The State locations and the receiver must show a government-issued ID with a State address.
Other (foxes, coatis, kangaroos, wallabies, monkeys,birds, Cat hoofstock, etc.): $300 minimum for a multi-stop transporter, but it may vary depending on location and size of the crate. Only hoofstock that are small enough to fit in a dog crate may be shipped by the pet transporter. Larger animals will require a hauler with a trailer to be transported - please inquire for hauling quotes.
Private & semi-private transport: short distances within TX will be $1.50/mile. Inquire for long distance pricing. For those who want their animals sooner, on transport for a shorter period of time, and without a vehicle full of other animals. More attention will be paid to each animal on private or semi-private transports.
OTHER FEES
Texas Sales Tax: 6.75% of total purchase price (excluding shipping fees) must be collected for orders completed in the state of Texas. This includes order picked up locally at the ranch as well as those that are delivered within the state of Texas.
Health Certificate: Health certificates signed by a licensed veterinarian are required for all animals that will be transported across state lines. If required, $100 will be added to your total for the vet visit and health certificate. This fee covers all of the animals in one shipment, regardless of the number of animals purchased. Hedgehogs and sugar gliders are excluded from this requirement.
MULTI-STOP TRANSPORTERS
MULTI-STOP TRANSPORTER - Katie “KD” Stroud
Katie Stroud of KD’s Critters and Pet Transport has been transport animals for us since 2019. KD transports to any of the continental 48 states. She can transport small exotics as well as baby hoofstock that can comfortably fit in a dog crate. In order to track your incoming pet transport, buyers must join the Facebook group titled “On The Road Updates” by clicking on the red button below. It is the buyer’s responsibility to view their scheduled estimated arrival times and dates, as well as to keep track of all pertinent schedule changes and updates posted in this group.
